Choosing between Freshsales and HubSpot? Both are popular crm tools, but they serve different needs. This comparison breaks down the key differences to help you decide.
Comparison
Freshsales vs HubSpot
An in-depth comparison of Freshsales and HubSpot for 2026. See which crm tool is right for your team.
Our Pick: HubSpot
HubSpot edges ahead with free crm is excellent and all-in-one platform.
Quick Answer
HubSpot is our pick because hubspot edges ahead with free crm is excellent and all-in-one platform.. Compare pricing, features, and alternatives below.
Overview
Freshsales vs HubSpot: Quick Comparison
| Feature | Freshsales | HubSpot |
|---|---|---|
| Free Plan | ||
| Starting Price | $9/mo | $20/mo |
| Pricing Model | per user | tiered |
| Freddy AI lead scoring | ||
| Built-in phone and email | ||
| Visual deal pipeline | ||
| Workflow automation | ||
| Contact lifecycle stages |
Pricing Comparison
Freshsales Pricing
Free TierAvailable
Starting Price$9/mo
Pricing Modelper user
Freshsales offers a free plan with basic contact management and paid plans from $9 to $59 per user per month. The Pro plan at $39/user/month unlocks multiple pipelines, AI-powered deal insights, and sales sequences. Annual billing provides a discount of roughly 15%.
HubSpot Pricing
Free TierAvailable
Starting Price$20/mo
Pricing Modeltiered
HubSpot's free tools include CRM, forms, and basic marketing. Starter plans ($20/month) add more features. Professional ($890+/month) and Enterprise ($3,600+/month) unlock advanced automation and reporting.
Feature Breakdown
Freshsales Features
- Freddy AI lead scoring
- Built-in phone and email
- Visual deal pipeline
- Workflow automation
- Contact lifecycle stages
- Sales sequences
HubSpot Features
- Free CRM
- Marketing Hub
- Sales Hub
- Service Hub
- CMS Hub
- Operations Hub
Pros & Cons
Freshsales
Pros
- + Built-in phone, email, and chat reduce tool sprawl
- + Freddy AI provides actionable deal insights
- + Clean, modern interface
Cons
- - Fewer third-party integrations than competitors
- - Advanced reporting only on higher tiers
- - Smaller marketplace ecosystem compared to Salesforce or HubSpot
HubSpot
Pros
- + Free CRM is excellent
- + All-in-one platform
- + Great educational resources
Cons
- - Expensive at scale
- - Feature complexity
- - Contracts can be rigid
Detailed Analysis
When comparing Freshsales and HubSpot, several factors stand out. Freshsales's strengths include Built-in phone, email, and chat reduce tool sprawl and Freddy AI provides actionable deal insights, making it ideal for teams that prioritize these aspects. On the other hand, HubSpot shines with Free CRM is excellent and All-in-one platform. In terms of pricing, Freshsales offers a free tier, while HubSpot also has a free option. Consider your team size and required features when evaluating cost. Feature-wise, both tools cover the essentials for crm. However, Freshsales stands out with Freddy AI lead scoring, whereas HubSpot offers Free CRM.
Our Verdict
For most teams, we recommend HubSpot due to its free crm is excellent. However, Freshsales is the better choice if you need built-in phone, email, and chat reduce tool sprawl. Both tools offer trials, so test them with your actual workflow before deciding.
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Full Reviews
CRM
Freshsales Review
Freshsales is an AI-powered CRM by Freshworks that helps sales teams manage contacts, score leads with Freddy AI, and close deals faster with built-in phone, email, and chat.
CRM
HubSpot Review
HubSpot offers a full platform of marketing, sales, customer service, and CRM software. Grow better with tools that work together.
Freshsales vs HubSpot FAQ
It depends on your needs. Freshsales excels at built-in phone, email, and chat reduce tool sprawl, while HubSpot is known for free crm is excellent. Consider your specific requirements and budget.
Freshsales starts at $9/month, while HubSpot starts at $20/month.
Yes, most crm tools offer import/export features. Check both platforms' documentation for specific migration guides.
Many crm tools can integrate via third-party services like Zapier. Check their respective integration directories for native connections.
Both offer various support channels. Freshsales is known for their documentation, while HubSpot offers responsive help channels.
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