RingCentral is a leading unified communications platform founded in 1999. It provides businesses with cloud-based phone, messaging, and video in one platform, serving over 400,000 organizations.
RingCentral is a cloud communications platform combining phone, messaging, video, and contact center. Unified communications for business.
Quick Answer
RingCentral is a communication tool. RingCentral is a leading unified communications platform founded in 1999. Paid plans start at $30/mo.
Overview
RingCentral Pricing
| Plan | Price | Key Details |
|---|---|---|
| Core | $30/user/mo | Phone, messaging, video (100) |
| Advanced | $35/user/mo | Auto call recording, hot desking |
| Ultra | $45/user/mo | Unlimited storage, device analytics |
RingCentral offers Core ($30/user/month), Advanced ($35), and Ultra ($45). Contact Center is a separate product with custom pricing. Annual billing saves approximately 33%.
Key Features
RingCentral combines business phone with video meetings, team messaging, and fax. IVR and auto-attendant handle incoming calls. Call analytics provide insights. The platform integrates with 300+ business apps.
- Business phone
- Video meetings
- Team messaging
- Fax
- IVR
- Call analytics
- Integrations
- Contact center
Pros & Cons
Pros
- Complete UCaaS solution
- Reliable phone system
- Strong integrations
- Good call quality
Cons
- Expensive
- Complex setup
- Contract commitments
Use Cases
Mid-size businesses replace on-premise phone systems. Sales teams need reliable calling with CRM integration. Customer service teams use the contact center. Companies with remote workers unify communications.
Our Verdict
RingCentral is the top choice for businesses needing a complete phone system with video and messaging. It is more expensive than standalone tools but eliminates the need for multiple communication subscriptions.
Alternatives to RingCentral
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Zoom
Zoom is a video communications platform for meetings, webinars, chat, and phone. Known for reliability and ease of use.
Microsoft Teams
Microsoft Teams is a collaboration platform that combines chat, video meetings, file storage, and app integration. Part of Microsoft 365 suite.
Webex
Webex by Cisco is a video conferencing and collaboration platform for enterprises. Reliable meetings, calling, messaging, and events.
More Communication Tools
Slack
Slack is a messaging app for business that connects people to the information they need. Organize conversations by channels for teams, projects, or topics.
Loom
Loom lets you record and share video messages. Replace meetings with async video to communicate faster and more personally.
Frequently Asked Questions about RingCentral
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